Training Log Archive: Bash

I spent 2 hours "with" Bell this afternoon trying to resolve a service issue that I expected to take 10 minutes or less. Most of that time was spent on hold for two different departments. The second time, after the predicted 5 minute wait, I put my phone on speaker and took it along on a gravel road run. Glad I did that because after 50 minutes of music and "thank you for waiting" announcements, the automated voice snapped, "We are having a problem" and hung up on me. I couldn't face calling them back.

If you need to reach us, use our cell numbers. :(