Or program is not recognizing the SI download box. Downloaded the driver from sport ident and still no joy. Have you experienced this and fix?
A couple of things you could try:
- connect another download box to see whether the problem is specific to that particular download box;
- check the operating mode in Config+ (should be "RDO-Readout SI-cards")
If it's just the problem download box that Or doesn't recognise, or if it's not recognised in Config+, you might have a problem with the USB cable.
Your mileage may vary.
I had the same problem - MeOS, SI Config, etc. all could see the box, not so much Or.
After much anguished searching, I thought I read somewhere that the SI drivers are 32 bit, and you may have defaulted to installing just 64 bit java. I brawled with our club laptop for weeks before stumbling onto the right AP thread for that one, which inspired a 32 bit java install and now the club laptop is back to operational. At least I think that's what fixed it.
The SI download box is recognized by the SPORTident Config+ program on the laptop but not the Or program. I will check the 64/32 bit Java install that is used to operate the Or program.
This is not the thread I found, but it works even better perhaps.https://www.attackpoint.org/discussionthread.jsp/m...
When using SI ConFig, what are the 'advanced settings' Is legacy protocol selected
Uncle Jim it is not selected optional feedback and acoustical feedback are selected.
A couple of people have reported a similar problem. Updating their Java to the latest version seems to have sorted it out.
Have a related, frustrating problem...
The apparent inability of the computer to communicate with the download box -- ie, accept downloads.
Using Or, it never gets past "Connecting"
Config+ seems to recognize the box, but clicking Read Card, or Settings results in errors messages along tbe lines of "Access denied", "Did not reply", "Too many errors", ...
I updated everything: SI driver, java, Or, Windows; to no effect.
Could you have some user privileges problem? I am not very familiar with how privileges work on Windows but maybe the drivers were installed as one user and you are trying to access as another.
The only suggestion I can make is to uninstall Config+ and make sure the SI driver is also uninstalled (uninstall manually if necessary). Then install just Config+ - it will also install the driver. If you are prompted, select the option "allow everybody to use".
Guy, This may be a stupid question but have you tried all the COM ports suggested by the Or program?
My laptop has five choices offered up by Or. I never remember which USB port is which so a bit of trial and error goes on there. Four won't get a connection but one does.
But if you are able to get a connection for syncing the clocks in the timing boxes you should be able to use the same connection information.
Thanks Martin & Gord,
Since I had posted here, I tried 2 other Win10 PCs, neither of which already had SI Config+, java, or Or, and the result was the same. It was working properly the day before this problem appeared -- which was before I was on-site, so I have no idea what might have happened in between working and not-working.
Gord: None of the 3 computers offered more than one port, COM3 or COM4.
Anyway, I'm going to send the download unit (BSM7) to HVO's equipment guru, for him to check out.
As it turns out, the problem was that the download unit had "frozen"; it had nothing to do with Or.
Unfreezing it required opening the box, un-soldering the battery, then re-soldering it -- basically a complicated reboot. (A reset button would have helped)
Iirc, there are a pair of largish gold pads on the board. If you connect these with a wire briefly, it will reset the box.
@GuyO you didn't install a reset button?
Craig Weber is HVO's equipment / SI guru (among other things), so he did the un/re-soldering.
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