Note
My learning for today...
From Dr. Steven Jones, via my sister in law:
13 Skills for Culturally Competent Communication
Genuinely greet others and make an effort to pronounce their name accurately.
Use “I” statements.
Listen to understand vs. listen to respond.
Accept the speaker’s viewpoint as true for her or him.
Consistently operate in a “learner” mindset seeking to gain and reflect on a 360 degree view.
Manage both “intent” and “impact.”
Put your stake in the ground; be open, and willing to move it.
Lean into discomfort. Give space, grace, and be willing to have the tough, candid, and caring conversations.
Accept working through conflict to its resolution as a catalyst for learning.
Be willing to admit mistakes and areas of growth.
Get to know more than the 10 percent you see through increasing your knowledge, skills,and abilities in the areas of diversity, privilege, countering oppression, and building inclusion.
Seek to continually raise the bar for yourself, others, organizations, and the communities you serve.
Celebrate successes and have fun!