Discussion: TracTrac troubleshooting

I have repeatedly tried to use TracTrac to watch GPS tracking of orienteering events without any success on my MacBookPro. I have OSX 10.6.8 and have tried running it on the latest versions of Firefox, Safari, and Chrome with Java installed.

I always get to the point of the spinning wheel, which then goes on indefinitely without the map loading. Anyone have the same problem? Any solutions? Thanks!

I get the same problem too in safari and chrome. It worked with the JWOC and world games tracking last year but I haven't had much luck since.. I haven't had time to try and work it out which is annoying.

I think that tractrac have tried to improve the features for orienteering which were a mess at world games from memory. Which has obviously worked cause they seem to have a lot of big profile events recently. But then improving the system doesn't help when it won't even work for viewers. I know what system I have preferred over the last couple of years so it would interesting to see if the changes in tractrac matched gpsseuranta system.

Yes, same problem here. Java java java. I think, anyway.

I spent a while trying to get around it, but without success.

Installing a newer OS probably works, maybe from 10.7 on you can get the apple-approved version of java. Mavericks is free... not sure what the pros and cons of 'upgrading' are. I'd probably need to get new parallels.

I emailed TracTrac with the same question. Will post here if the problem is solved.

I seem to have 10.7.5 on a MacBook Air and TracTrac loads fine.

I got it working once on my mac over the last weekend. Similar setup to PG. Think my issues are related to painfully slow internet connection. Oh - was using safari.

Also using Safari, 6.0.5.

I think my problem is the same as what Neil describes - need to upgrade Mac OS to at least 10.7 in order for it to work... Probably not worth it at this point. Too bad.

The upgrade to 10.9 is free and easy. Any reason not to do it? (Only thing I can think of is Parallels version < 8.)

Are there any other side effects to upgrading? Parallels is a concern, for sure, but maybe not enough of one...

I have a problem with possible disturbances to my final cut studio 2 files. Once I don't have any projects I'm working on I will be thinking about upgrading to it.

Also depends how well they programmed mavericks to how you computer will go. sometime older computer don't like new software ie. few years ago iphone 3g massively slowed down in the last update it got. so yeah new software can be bad when old hardware can't run it properly.

OTOH, if you have Parallels then maybe a solution is to watch the live tracking in a browser in another OS...

Related question: anyone have any luck with TracTrac on Ubuntu?

sheesh, talk about a thread hijack.

I just tried it on Ubuntu 13.10 with firefox. This is the Mint 16 Mate 64 distro. No dice. I get an Icedtea Web (Open JDK, which is an open source implementation of the java web browser plugin) error. The error is a java runtime error. This is a brand new distro, so I expect the java stuff is up to date, but I haven't looked explicitly. Its more likely that Icedtea is missing something that the tractrac app is trying to use. The error is a java runtime error of some sort (NetxPanel.RunLoader). This comes after the security popup where I say its ok to run this app.

Just to add, I'm also running 10.8.5 on a MacBook Pro and have no problems with tractrac in firefox. As I recall the upgrade from 10.6 fixed lots of things.

Ubuntu fix: install Oracle Java

I got the same Icedtea error that eddie got when hitting TracTrac events with a vanilla Mint 16 Cinnamon (love it). Much as I loathed to, I installed Oracle Java to fix the problem:

sudo add-apt-repository ppa:webupd8team/java
sudo apt-get update
sudo apt-get install oracle-java7-installer

That worked in both Chrome and Firefox (because it's on the plugin side).